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10 Billion Over 3 Years to Improve the Rogers Network

DanMorning
I've been here awhile

Hmmm 10 billion over 3 years to improve the network..... you know who will have to pay for that. The average person like you and me Be prepared for those excuses to double what you are paying now.

7 REPLIES 7

Re: 10 Billion Over 3 Years to Improve the Rogers Network

reparent
I've been around
Plan an outage, then make a justified announcement to invest 10 billions in AI, the oblivious mass will believe this to be a necessary action and carry on.. and it only took a few days to decide to make this monstrous investment, like this wasnt alteady decided and planned ahead lol. They just needed a a good reason and they created that reason.

Re: 10 Billion Over 3 Years to Improve the Rogers Network

Lcv
I've been around

Will the price of your investment be passed on to the customers? The cost to the customer is already too high. Can we expect large increases on our bill over the next 3 years?

Re: 10 Billion Over 3 Years to Improve the Rogers Network

Frustrated67
I've been around

So it takes back to back years of service breakdowns before there is any meaningful attempt to fix things. Now there is suddenly funds to correct this??
Well folks there may have been a so called refund but mark my words when the increases to your bill start happening. After all someone has to pay for it. The CRTC needs to step in and do something for the consumer because as long as this remains a monopoly the future isn't brighter.

Re: 10 Billion Over 3 Years to Improve the Rogers Network

Anyone received the email from the CEO, I’m predicting price hike to cover their 10 billion improvement. We are getting gouge as is now, just wait.

Re: 10 Billion Over 3 Years to Improve the Rogers Network

-G-
Resident Expert
Resident Expert

I don't know that to make of the letter that got sent out to all Rogers customers yesterday, or the ones prior to that, or any of the other public statements that Rogers has made to date.

 

First of all, Rogers' explanation for what I call the "Massive Meltdown of 2022" doesn't really make sense.  There's either a lot more to what happened than what they are willing to admit and/or their network was far more fragile (and more poorly designed and more poorly implemented and more poorly managed) than I (or anybody) could have possibly ever imagined.

 

That $10 billion figure is just a round number that they put out into the air.  They can significantly improve the reliability and availability of their existing network for only a small fraction of that amount.  They are also, almost certainly, still in the very early stages of engaging with vendors and consultants to develop plans going forward.

 

The reality is that for the past several years, Rogers has underinvested in their network and needs to invest significant funds to remain competitive with Bell FTTH.  They need to dump legacy infrastructure and service offerings that are no longer supportable, mothball their cable & DOCSIS infrastructure, and enhance and upgrade their access networks to support FTTH and future expansion of their mobile infrastructure to support 5G and beyond, and do it properly to improve reliability and availability for all customers.  (They should probably also revisit the business relationships that they have with ALL of their current vendors and partners.). I would hope that a significant part of that $10 billion was already earmarked for those upgrades and that they are just putting a different spin on this in light of recent events.

Re: 10 Billion Over 3 Years to Improve the Rogers Network

Messor_Animae
I plan to stick around

Ignite Home Phone is not capable of being reliable for dependable 911 service, no battery backup of Ignite internet modem's power and it uses the internet which is unreliable.

Re: 10 Billion Over 3 Years to Improve the Rogers Network


@Messor_Animae wrote:

Ignite Home Phone is not capable of being reliable for dependable 911 service, no battery backup of Ignite internet modem's power and it uses the internet which is unreliable.


Put your Ignite gateway on a UPS and you'll have the same uptime in a power outage as legacy Rogers home phone.  Comcast has also designed a battery that keeps voice service up and running on the XB6 and XB7 gateways.  The problem is that Rogers doesn't keep the batteries maintained in their local nodes.  When they run down, it won't matter whether or not the Rogers telephone modem (whatever flavour it may me) has power; the equipment that it needs to talk to on the network will quickly run out of backup power after a power outage.  (True story: I saw a contractor replacing the batteries in the node close to my home.  I was told that I must have a Rogers VIP in my neighbourhood because those batteries hardly ever get replaced anymore.)

 

Bell is not much better these days.  Once upon a time, with the legacy POTS service, battery and dial tone on a telephone line were provided by equipment in a central office, that were backed up by a huge bank of batteries.  You had 5-nines (99.999%) availability.  Now, dial tone is typically provided by a remote CO (that may only have limited backup power) or by a VoIP telephone adapter in the Bell Home Hub modem, that also talks to equipment in the neighbourhood with limited backup power.

 

Today, if you need a telephone (or Internet) service that can remain up during a power outage, your best option is a cell phone.

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