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Old number from rogers

20plusyears
I've been around
without waiting online or phone for the answer, can I get my old Roger’s phone number I had for 20 plus years? I am a current Roger’s member, I believe the Number is available, but get mixed information if this is possible.
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Accepted Solutions

Re: Old number from rogers

Pauly
Resident Expert
Resident Expert

it does not matter how many years you used the number, if the number was cancelled, it goes into the aging pool for a short time, then someone can choose it after they get released, once another customer chooses it, it is now their number, nothing you can do to take it back.   All you can do is call and ask if the number is available, they will say either no or yes, if yes, they can switch it for you.

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1 REPLY 1

Re: Old number from rogers

Pauly
Resident Expert
Resident Expert

it does not matter how many years you used the number, if the number was cancelled, it goes into the aging pool for a short time, then someone can choose it after they get released, once another customer chooses it, it is now their number, nothing you can do to take it back.   All you can do is call and ask if the number is available, they will say either no or yes, if yes, they can switch it for you.

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