03-07-2013 01:47 PM - edited 03-07-2013 01:50 PM
According to Rogers' own Tech Essentials Quiz (http://techessentials.rogers.com/quiz.aspx), roaming is using another carrier's network. Why does my bill show roaming minutes (ROM) when I only use my phone within Canada?
On the same vein, why are there charges for Wi-Fi "Roaming" (RUO) when the call doesn't travel through any carrier's network?
03-07-2013 02:15 PM
I'm going to ask one our customer reps to get in touch with you so that we can look into this further.
03-07-2013 02:17 PM
03-07-2013 02:23 PM
Our network currently covers 95% of our population, however, in remote areas (such as northern Canada), we offer domestic roaming. See www.rogers.com/roaming for more details.