Oneplus one no data on ROGERS!?

[hey10103]

So I JUST signed up with Rogers, moving over from WIND....and literally 5 minutes after leaving the ROGERS store I realize that my Data isn't working...it has a full bars with a excamation mark beside it, and on my lock screen it says "no service - ROGERS" and I CAN receieve calls and texts...

I called up TWO tech support agents who were SO RUDE to me...literally yelled at me and at one point I had to hang up...he answered the phone "Yup!"....I responded "uh....hello, is this Rogers" he says "Yup"....that should lay out my frustration. The second tried to help me with my APN settings then offered me a "premium service support" for more money, then told me to google it and find out what I can do. I just shelled out money for $100/month contract for a phone I was told by Rogers would work on their network, it doesn't and now they want me to pay more so someone can make it work. Sorry for venting, but I'm at my whits end with this company already and it's only been 7 hours. This is my APN settings:

Name:Rogers LTE

APN: ltemobile.apn

proxy: not set

port: not set

username: not set

password: not set

server: not set

MMSC: http://mms.gprs.rogers.com

MMS proxy: 10.128.1.69

MMS port: 80

MMC:302

MNC: 720

Authentication type: not set

APN type: default,supl,mms

APN protocol: IPv4

APN roaming protocol: IPv4

Bearer: unspecified

MVNO type: none. 

Is there anything that anyone can do to help? has anyone else had an issue with this? If so PLEEEAAAAAASE help! 😞

[TommyLe]

Hi there,

I've tried everything that everyone suggested on here and nothing worked. Under my Preferred network type I only have 4G as the recommended network type and no LTE. Do you have any solutions? My phone is running on the latest CM 12.1

These are my APN setting:

Name: Rogers LTE
APN: ltemobile.apn
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MCC: 302
MNC: 720
Authentication type: Not set
APN type: Not set
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: unspecified
MVNO type: None

[ronesik]

Don't forget to update the following:

APN type=default, supl,mms

not sure if the following is required but I also have...

MVNO type=SPN

MVNO value=ROGERS

[TommyLe]

Okay i've also added what you mentioned, thank you but it didn't work im still on 4G

[hey10103]

delete every single one of your APNs, all of em and then add the rogers LTE APN.

[TommyLe]

I've tried that already it didn't work

[rus_boi]

@TommyLe did you find any solution??^^

[Apardhamija]

Thank you so much, This fixed my issue I was going crazy with since last 3 hours. Even One Plus One forums didnt have a fix. 

[ygh237]

Hi 

can any one tell me that if one plus 3t purchased from China is working with rogers LTE?

Here is the specs of the phone:
GSM : 850、900、1800、190

TDD-LTE : B38、B39、B40、B41
WCDMA : B1、B2、B5、B8
FDD-LTE : B1、B3、B5、B7、B8
CDMA EVDO：BC0

Thank you so much!

[RogersMoin]

Hello, @ygh237

Thank you for posting your query in the Community. The supported LTE bands on our network are B4, B7, B12 and B17. For more details, I suggest browsing through our support library and the message/post 37 of the Rogers Frequencies thread. 

All the best!

Cheers,

RogersMoin