09-10-2024 11:24 PM - last edited on 09-10-2024 11:30 PM by RogersZia
Hi,
I read an article about WiFi calling at https://www.rogers.com/support/mobility/wifi-calling-everything-you-need-to-know.
The following statement in the article confused me:
"If you do not have Roam Like Home or a Travel Pack or roaming add-on, your outgoing WiFi calls and messages to a non-Canadian number will be billed according to roaming Pay-Per-Use rates."
Why do I have to use cellular data for WiFi calling? Can I make WiFi calls using my local WIFI network out of Canada with the cellular data turned off?
Could anyone share your experience and expertise please? Thank you.
PZ1
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09-11-2024 07:50 AM
09-11-2024 07:50 AM
09-11-2024 02:09 PM - edited 09-11-2024 02:18 PM
Thank you so much! I've concluded that I'd better put my phone in Airplane Mode. Once there is a local Wi-Fi network, for example, in a hotel, I can use the Wi-Fi calling function to receive text messages and calls for free. That is a great option for travellers. Am I right?
PS. I also read a statement from the same article (https://www.rogers.com/support/mobility/wifi-calling-everything-you-need-to-know😞
"You may incur additional long-distance charges and/or international message charges if your VPN, DNS or internet provider is set to a country outside Canada." It sounds like Rogers always has an excuse to charge users
for long-distance calls, as users are blinded to the local network settings.
09-11-2024 02:24 PM
Something else I know about Wifi Calling, for it to work properly and not bill you extra, make sure you do not connect to a foreign cell network, as this registers with the network that you have left canada, it may prevent you from using wifi calling, or may incur long distance.
Keep airplain mode on, and ensure cellular network is off the whole time.
I used wifi calling in the caribbean and did not incur any charges when I followed these steps.