I am a senior and i have my Motorola Pure since May 2022.it is my 1st smartphone i have a all the basics down but today while installing an app a window popped up asking for my passcode to continue the app setup? how do i find that and as far as i know i did not turn it on or off at anytime.Thanks in advance for any help or advice.mapp47
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Welcome to Rogers Community Forums, and congratulations on your first smartphone. I hope you are enjoying it so far.
By the description of that pop-up window, it seems the app you installed is asking for an OTP (one-time password). Usually, it’s a text message sent to your phone.
If you go to your text messages app, you may find a text like this:
You need to enter such a code into that pop-up window. And these passcodes are time-sensitive; you should use them immediately or else they expire for security reasons.
Let us know if you need further help with this.