lost phone

[pmd1]

lost my phone sep 12

made a claim sep 14

original phone recovered 15

replacement phone UPSed back to Rogers 'return to sender' 15th 

received by Rogers 16th

today 20th - no service and calling them you wait 2 hours

pathetic

***Edited Labels***

[RogersJermaine]

Greetings @pmd1,

Thank you for your post here on the Rogers Community Forums! I understand how frustrating that can be and I do apologize to hear about your experience.

Please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please check out our blog.

Regards
RogersJermaine