Activating Wireless Voicemail

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I've Been Around
Posts: 1

Activating Wireless Voicemail

My number is not recognized when I try to set up voicemail. My number hasn't changed in years and it is included in my plan. How do I get this resolved??

 

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Resident Expert
Resident Expert
Posts: 2,710

Re: Activating Wireless Voicemail

Hi Sqly,

Have you ever used the voicemail before or is it the first time you are trying to use it / set it up? First things first, If you encounter ANY problems with your service or features like voicemail, you probably wont be able to fix it yourself and its a good idea to call into customer service and they may need to "troubleshoot" your line and correct the problem. They have access to certain tools and resources that the normal customer does not, and they use these tools and resources to fix problems with your account such as Voicemail. Best of Luck!