Follow these steps to activate an eSIM card. Business customers must go through Rogers Direct for an eSIM Card. Consumer-Regular customers must go to a participating Rogers or Fido retail location to perform a SIM swap or activate on a BYOD / BYOP line.


Important:

  • You need a Google Pixel 3a or Pixel 3a XL with Android 9.0 or later.

  • Make sure you have an internet connection (WiFi or LTE).

  1. Go to Settings > Mobile Network.

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  2. Tap Add Carrier.

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  3. Use your phone to scan the eSIM voucher (QR code).

  • If the code does not scan, clean your lens and try again.

  • If the eSIM card does not activate, restart your device and try again.

  • If the problem persists, enter the eSIM Card details manually.

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