Community Guidelines

[CommunityHelps]

Our goal is to give you a way to connect with other users for support related to our products and services.

While we have a Community Manager and Moderators, these forums are intended as a peer-to-peer community and, like any public forum, there are basic guidelines/rules everyone is expected to follow to maximize everyone's enjoyment of the community.

We reserve the right to moderate or remove any and all posts, as well as limit access to this forum for users who repeatedly abuse the Community Guidelines. Please review these guidelines below, as well as the Terms of Use which govern use of the Rogers Community Forums. You can also view our Privacy Policy.

Keep it clean: Use appropriate language and etiquette.  The Rogers Community Forums Terms of Use prohibit certain types of posts, read them here. Posts which include offensive or inappropriate language, or posts which violate these terms in any way, will be removed.

Keep it courteous: Healthy debate is encouraged but we will not permit any attacks, personal or towards a corporation or organization, on this forum.

Keep it on-topic: Any posting that is not relevant to the community, the topic at hand, or to other peoples’ comments, will be removed. Posts that discuss moderator action will be removed.

Keep it legal: Any posting relating to a legal or financial matter will be deleted. Do not post information that is known to be false, fraudulent, deceptive, inaccurate or misleading.

Keep personal info private: Please remember that this forum is public. For your own safety, please do not post any personal information about yourself or third parties (e.g. chat logs, addresses, phone numbers, email addresses, IMEI or IP addresses). If we need to get in touch with you, we will do so via Private Message.

Keep it spam-free: Any posting assumed to be possible spam or overtly promotes any kind of product or service will be removed.  Duplicate or repeat posts, posting the same message in more than one thread, may be removed if it does not contribute to the conversation.

Also note that opinions expressed on this forum are those of their respective contributors only. The views expressed do not necessarily represent or reflect the views of Rogers, its management or employees. Rogers is not responsible for, and disclaims any and all liability to the fullest extent permitted by law for, the content of comments written by contributors to this forum.