There is absolutely no way to get ahold of support for Smart Home Monitoring. There was a time when Rogers gave priority to supporting the security of paying customers' homes. Tried chatting with a Rogers Specialist, but the Que Position does not change, no matter how long you wait. Been on hold many times, for ages on the phone for and nobody ever shows up. It feels like they have one person doing support, if at all. I understand that Rogers has moved onto a different scheme where they can milk even more money off their customers, but existing customers should not be ignored, especially when it comes to home security.
Come on Rogers! Extremely disappointing and frustrating. I need to resolve a security issue ASAP and you are a no-show.
