12-02-2022 07:27 AM - last edited on 12-02-2022 09:20 AM by RogersYasmine
Hi. I have received several call from this number 833-4252390. I answered it and the person said “He is calling from Roger’s Montreal offering a plan to old customers” is this number legit rogers? They know my name.
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12-03-2022 08:30 AM - edited 12-03-2022 09:00 AM
Good morning @dnnr,
Welcome to our Rogers Community Forums and great first post! 👍
I understand it can be questionable to receive a call from an unknown source who is offering you a deal--especially these days with all of the scams that are around. You definitely did the right thing by checking into it first.
It sounds like the call may be coming from one of our outbound sales teams, but just to safe, we'd like to review your account to confirm. If possible, please send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please check out our blog.
For some tips on how to avoid any spam calls in the future, please check out this helpful article: https://communityforums.rogers.com/t5/Scam-Phishing-Fraud/How-to-Avoid-Caller-ID-Spoofing-and-Spam-C...
Thank you,
RogersYasmine