on 01-21-2020 09:00 AM
This is an issue that we take very seriously. As part of our effort to protect you from SMS spam, we use scanning software to constantly hunt for, identify, and filter out unwanted messages before they get to your phone or device.
Should a spam message still get through, you can report it to 7726 (SPAM). Doing so helps us to identify new types of spam messages and improve our filters for all users.
What should I do if I receive SMS spam?
First, don’t click on any links (URLs) in the message. Doing so may expose your device to malicious web pages or cause apps containing viruses/malware to be installed on your device.
Next, report the suspicious or unsolicited message for investigation by forwarding it via text message (SMS) to 7726 (SPAM). Keep in mind that only message content is considered for blocking, not the sender’s telephone number, as they tend to change often.
To forward a message on an Android device:
To forward a message from iOS: