03-07-2024 07:37 PM - last edited on 03-07-2024 08:33 PM by RogersJermaine
Hi, 1st time posting here, however, it's come to a point where Spam Calls and Spam Texts are getting wayyy out of control. I'm talking 5-10 calls/texts per day. That's over 300 spam calls/texts per month. I know Telus and Kudoo have this service, but I'm not willing to switch over just for this 1 feature. I've been a Rogers user for probably 25+ years now.
For those that don't know what Call Control is, it's a feature where when someone calls you, they have to hit a certain number on their phone to get through to you. A lot of spam-auto-bot dialers don't have a keypad accessible and this requires human interaction to get through to the individual, eliminating spam calls.
I would looooove this feature and even willing to pay for it. These spam calls are disruptive and ruining our lives, taking precious time away for calls that are meaningful or business or work related.
I've included some pics of examples of how disruptive this is. All the numbers shown are spam calls.
Thank You!
-Adam
08-26-2024 11:41 PM
08-28-2024 10:08 AM - last edited on 08-28-2024 10:17 AM by RogersMoin
Wow Rogers must really care about customers that they still didn't reply to you. LOL CALL CONTROL WOULD REALLY HELP WITH THESE SCANNERS!!!
09-10-2024 09:14 AM
I have experience quite a bit more spam/scammer calls since switching to Rogers. The Telus control feature was the best thing ever. I am seriously considering switching back to Telus just so I don't get these stupid calls anymore. It's quite annoying and for a huge company like rogers this should be offered to customers as a standard.
09-10-2024 08:21 PM
This is slightly off topic, but after acivating the "Block Anonymous calls" feaure, i've been getting far fewer scam calls on my land line.
Goto my.shaw.ca > log in.
My Services > Phone ... Manage settings >
… Privacy > Edit >
Block calls
… Anonymous calls > on / off (Reject calls from unidentified numbers.)
09-17-2024 03:03 PM
09-23-2024 04:07 PM
09-29-2024 04:10 PM - last edited on 10-01-2024 04:25 PM by RogersZia
Why does Rogers not offer spam protection where the caller needs to enter a random number for the call to go through unless the caller is on a user generate list? This was offered by Telus when I was a customer there and was very effective at stopping those annoying calls.
Gord
a month ago
4 weeks ago
RogersCorey, I am not sure what good your response gives to all the people letting you know how irritating it is on Rogers with the no stop spam callers. All I read, for a reply from Rogers, on these forums, is that you appreciate the feedback. I never read what you are going to do with it. Some "expert" on here says it is possible for Rogers to add this feature but I do not read any response from Rogers whether they will or not. Could you please make a definitive replay to say whether Rogers is considering implementing this feature or not?
Now that would be greatly appreciated!
3 weeks ago
Rogers, please step up your game. These spam calls are getting ridiculous! I have been with TELUS in the past and do not care for their services but if these calls keep up, I will be forced to switch my family over to another provider that has this caller control.
a week ago
Yup, it's not enough to say 'Likely Spam'. The bot calls are long enough that it goes to voicemail, then I have to go in and delete it. Tedious and annoying.
Thursday - last edited Thursday
Exactly! And if Telus could implement it, I don't see why Rogers couldn't.