We're Adding Automatic Band Steering to Select Modems for Easy WiFi Optimization

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We're Adding Automatic Band Steering to Select Modems for Easy WiFi Optimization

Posts: 2,252

Hey Community,


Great news! Rogers began rolling out automatic band steering technology to select modems to optimize and simplify home WiFi performance. 


We’ll be adding automatic band steering to the following modem models:

  • Hitron CGN3ACR WiFi Modem With AC
  • Hitron CGN3ACSMR WiFi Modem With AC
  • Hitron CGN3AMR WiFi Modem With AC
  • Hitron CGNM3552 WiFi Modem With AC


This feature is already enabled for the Rogers Ignite Modem (Arris XB6) included with Ignite TV bundles. We plan on also adding band steering to the Gigabit WiFi Modem in the future.



  • WiFi simplified: No more confusion! There’s only one network name and password to remember.
  • WiFi optimized: The modem does the work of selecting the best band (2.4GHz vs 5GHz)  in real-time based on your device capabilities, the available signal strength and the traffic load on a given band.


Points to remember:

  • If you have WiFi devices that are set up to automatically connect/remember your previous network names and passwords, you will need to update your device settings to your new single band steering network.
  • Other factors can affect WiFi performance, such as your device make and model, whether you’re running other apps or devices in the home at the same time, signal interference from microwaves and other electronics, as well as building materials and layout for your home.
  • Band steering is available today, but you must enable it by logging into admin portal or using MyWiFi app on a supported modem. After the roll out of this firmware, band steering should be automatically enabled after a modem factory reset OR as part of self-installation or tech-installation.



You can visit rogers.com/optimizewifi for more tips!

Resident Expert

awesome post, i was actually going to call in to see if it was possible to rename my 5G network the same SSID as my 2.4G network but you answered it for me, how will i know this is done? when i see the *mynetwork5G* gone is it an indication its done automatically?


Hello, @Pauly.


Thank you for appreciating RogersMaude's blog post, the auto band steering can potentially optimize the WiFi performance. When the modem receives firmware version, the Easy Connect will enable band steering during the initial setup where you chose a single WiFi name (SSID). In some cases, a factory reset may be required. 


The band steering option found under Wireless/Advanced/Band Steering menu can be used to enable or disable band steering. If you require any assistance, feel free to send us a PM at @CommunityHelps.




Resident Expert

Wow, So more to report. went to my parents house on the weekend, and my dad is not computer savvy so he let me login to the modem and check the settings. I found the band steering option and enabled it and voila, it worked, one unified SSID for both 2.4G and 5G bands, it also makes it easier and less confusing for my parents to connect devices to their wifi they always wondered why they had 2 SSIDs with similar names. but this helps and yes the speed of the connection seems to be very stable now.