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75% helpful (3/4)
RogersZia
Moderator
Moderator

Pay As You GoTM offers a great selection of plans and service add-ons that are perfect for talking, texting and accessing the Internet, all while giving you full control of your expenses without a term.

 

How do I sign up for Auto Top-Up with my phone?

It's easy to sign up for Auto Top-Up with our automated phone system. Here's how:

  1. Dial *611 from your phone or call 1 800 575-9090.
  2. Press 3 for Account Changes.
  3. Press 4 for Personal Account Settings.
  4. Press 2 for Manage Credit Card Info (If no credit card is on file, you will be prompted to add one).
  5. Press 3 for the Automatic Monthly Top-Up Option or press 4 for the Automatic Low Balance Option.

 

How do I make a one-time top-up with my phone?

There are a couple of ways to make a one-time top up from your prepaid phone:

  • Top up via the automated phone system
  • Top up using your phone with a Pay As You Go voucher
  • Top up by dialing star code shortcuts

Top up via the automated phone system

  1. Dial *611 from your phone or call 1 800 575-9090.
  2. Press 1 for Top-Up.
  3. Press 1 to top up by voucher or press 2 to top up by credit card (Debit top-up not available).

**Please note: Credit card is only available if you’ve already registered your credit card on your Pay As You Go account.

 

Top up using your phone with a Pay As You Go voucher

  1. From your phone, dial *114* followed by the 14 digit voucher number and the pound sign (#), e.g.: *114*12345678901234#
  2. Press Call or Send (or, alternately, tap your smartphone's phone icon).  Your account is now updated. **Important: Key in all characters at once with no commas or spaces before pressing Send (or tapping your smartphone's phone icon).

Pay As You Go vouchers are available at any Rogers store and thousands of retailers across the country. Visit our Pay As You Go vouchers page for more information.

 

Top up by dialing star code shortcuts from your prepaid phone:

1. Dial the star code for your top-up method:

  • *868 – Using a voucher
  • *110 – Top up $10 with a credit card
  • *120 – Top up $20 with a credit card
  • *130 – Top up $30 with a credit card
  • *100 – Top up $100 with a credit card

2. Press Call (Send) on your device. Your account is now updated.

 

 

Version history
Last update:
‎02-03-2023 10:11 AM
Updated by: