How do I find and change my Pay As You Go PIN?

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You can change your PIN (also called a passcode) online or through the automated phone system.

 

Changing your PIN code online

  1. Sign in to your MyRogers account.
    • If you're experiencing difficulties signing in, you can recover your MyRogers username or password.
    • Don't have a MyRogers account? Register one to manage your services.
  2. Under the My Services tab, select your wireless phone number.
     

     

  3. pay-go-1-en.jpg
  4. In the My Services tab, select Change My PIN Code.
     

    PAYGO2.jpg

  5. In the Reset 4 Digit Passcode window, enter your current and new PIN and select SUBMIT.
     

    PAYGO4.jpg

Changing your PIN code with the automated phone system

  1. Dial *611 from your phone or call 1 800 575-9090.
  2. Press 3 for Account Changes.
  3. Press 4 for Personal Account Settings.
  4. Press 1 for Modify Password.
  5. Press 1, when prompted enter your 10-digit phone number.
  6. Follow the prompts to reset your PIN.
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