You can change your PIN (also called a passcode) online or through the automated phone system.
Changing your PIN code online
- Sign in to your MyRogers account.
- If you're experiencing difficulties signing in, you can recover your MyRogers username or password.
- Don't have a MyRogers account? Register one to manage your services.
- Under the My Services tab, select your wireless phone number.
- In the My Services tab, select Change My PIN Code.
- In the Reset 4 Digit Passcode window, enter your current and new PIN and select SUBMIT.
Changing your PIN code with the automated phone system
- Dial *611 from your phone or call 1 800 575-9090.
- Press 3 for Account Changes.
- Press 4 for Personal Account Settings.
- Press 1 for Modify Password.
- Press 1, when prompted enter your 10-digit phone number.
- Follow the prompts to reset your PIN.