|
Availability
|
In the cable serviceable area
|
In Ignite TV serviceable area
|
Rogers Wireless Network (excluding Extended Network)
|
|
Emergency Service (911)
|
Address automatically sent to the operator
|
Address automatically sent to the operator
|
Callers must tell the operator the address/location (wireless 9-1-1)
|
|
Installation
|
Technician Installation
(truck roll)
|
Technician Installation
(truck roll)
|
- Self-Install only
- No phone jacks
- No technician visit
|
|
Message Relay Service 711
|
Yes
|
Yes
|
No (does not support Teletype machines but customers can use online Message Relay Service)
|
|
411 Directory Listing
|
Yes
|
Yes
|
Optional for a fee
|
|
411 Directory Assistance
|
Yes
|
Yes
|
Yes
|
|
Operator Assistance Services
|
Yes
|
Yes
|
Yes
|
|
Special Needs
|
Yes
|
Yes
|
No
|
|
Price (cost)
|
See Pricing
|
Included with bundles with Ignite TV
|
Multiple price points including Special pricing with Share Everything wireless plans
|
|
Plans
|
Standalone and bundle plans
|
1 plan for bundles with Ignite TV
|
Standalone
(compatible with Wireless Plans)
|
|
Maximum Number of Phone Lines
|
2 per eMTA
|
1
|
1 per device
|
|
Portable
|
No
|
No
|
Yes
(within our wireless network area excluding Extended Network)
|
|
Compatible with Alarm or Medical Alert Systems
|
Yes
Note: Compatibility may vary depending on requirements by different models and manufacturers. In the event of a power or network outage or disconnection, your system performance will depend on the battery and/or wireless back-up options available from your alarm/safety service provider.
|
Yes
Note: Compatibility may vary depending on requirements by different models and manufacturers. In the event of a power or network outage or disconnection, your system performance will depend on the battery or wireless back-up options available from your alarm or safety service provider.
|
- Smart Home Monitoring (SHM)
- Other security systems that don't require a traditional phone line for monitoring
|
|
Compatible with Calling Cards
|
Yes
|
Yes
|
No
|
|
Compatible with Fax Machines
|
Yes
|
Yes
|
No
|
|
Intercom (Buzzers)
|
Direct Dial Intercom: Yes
Phone Line Intercept: Yes
|
Direct Dial Intercom: Yes
Phone Line Intercept: Yes
|
Direct Dial Intercom: Yes
Phone Line Intercept: No
|
|
Recommended Placement Above Ground
|
No
|
No
|
Yes
(Antenna must not be obstructed to ensure strong connection to cellular signals)
|
|
Battery Back-up during Power Interruption
|
Up to 5 hours of standby or talk time
|
Not available
|
13 hours standby time
2.5 hours of talk time
(based on the ZTE WF723)
|
|
Hardware
|
Included with RHP activation
|
Included with Ignite Home Phone activation
|
Purchase required
|
|
Hardware Requirements
|
- eMTA
- Handset (wired or wireless)
|
- Ignite Modem
- Handset (wired or wireless)
|
- Handset (wired[not rotary] or wireless)
- SIM Card
- ZTE WF723
|
|
Compatible with 3rd Party Long Distance Providers
|
Yes
|
Yes
|
No
|
|
Block Chargeable Calls
|
Yes
|
Yes
|
Yes
(If SOC is available)
|
|
Busy Call Return
|
Yes
|
Yes
|
No
|
|
Call Display
|
Yes
|
Yes
(included with plan)
|
Yes
|
|
Call Display Block
|
Yes
|
Yes
|
Yes
|
|
Call Forward: All Calls
|
Yes
|
Yes
|
Up to 2500 minutes
|
|
Call Forward: Busy / No Answer
|
Yes, if not subscribed to Voicemail
|
No - Reserved for Voicemail
(sends calls to VM when line is busy/no one answers)
|
No
|
|
Call Trace
|
Yes
|
Yes
|
No
|
|
Call Transfer
|
Yes
|
Yes
(included with plan)
|
No
|
|
Call Waiting
|
Yes
|
Yes
(included with plan)
|
Yes
|
|
Collect Calling
|
Yes
|
Yes
|
No
|
|
Distinctive Ring
|
Yes
|
No
|
No
|
|
Home and Away Online-Manager
|
Yes
|
Yes
(included with plan)
|
No
|
|
Last Call Return
|
Yes
|
Yes
(included with plan)
|
No
|
|
Long Distance Packages
|
Multiple Add-Ons
|
Comes with Unlimited Canadian Long Distance.
Is compatible with International Plus LD Add-on only
|
Unlimited Canada-wide or CAN/US
(or US pay-per-use)
Select International Plans.
|
|
Message Intercept
|
Custom Intercept Available
|
Default Intercept Available
|
No
|
|
Seasonal Suspension
|
Yes
|
Yes
|
No
|
|
Text to Landline
|
Yes
|
Yes
|
No
|
|
Three Way Calling
|
Yes, up to 3 parties
|
Yes, up to 3 parties
(included with plan)
|
Yes, up to 4 parties
|
|
TV Call Display
|
Yes
|
No
|
No
|
|
Unlisted Number
|
Yes
|
Yes
|
Yes (default – customers need to pay extra for listing)
|
|
Visual Call Waiting
(incoming name or number displayed on phone set when Call Waiting is triggered)
|
- Customers must subscribe to Call Waiting and Call Display or TV Call Display to get this feature.
- Support dependent on phone set.
|
- Included in package (Call Display and Call Waiting included by default).
- Support dependent on phone set.
|
- Included in package (Call Display and Call Waiting included by default).
- Support dependent on phone set.
|
|
Voicemail
|
Home and Away Voicemail with Multiple Mailbox Support
|
Home and Away Voicemail for 1 Mailbox Supported
(included with plan)
|
Wireless Enhanced Voicemail
|
RogersTony
