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34% helpful (3/9)
RogersTony
Moderator
Moderator

If you want to change the number of rings on your home phone before a call goes to voicemail, you have two options: using your phone and using your computer. 

 

Using your phone

 

  1. Dial *94.
  2. After the tone, enter the number of rings you want before a call goes to voicemail.

After your entry, you will hear two beeps confirming your change.

 

Using your computer

 

  1. Sign in to the Online Manager page.
  2. Click the RING SETTINGS tab.
  3. On the Voicemail option, click Configure.
  4. Use the drop-down menu to change the number of rings before a call goes to voicemail.

Click Next and then CONFIRM to save your changes. 

Version history
Last update:
‎05-02-2019 10:31 AM
Updated by:
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