Loyalty program for long term customers

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I've Been Here Awhile
Posts: 2

Loyalty program for long term customers

I have been with Rogers internet since 1998 and I am currently on the loyalty 300GB Extreme Plan. I'm happy with my 30Mbps speed (but more is always better), but would like a higher cap. I have looked at the IGNITE 100u plan but after the first 3 months it's nearly double what I'm paying now. Are there new loyalty plans available that might fit my needs?

Product Manager
Product Manager
Posts: 16

Re: Loyalty program for long term customers

@mikealex Great to hear from a long time customer! I certainly understand where you are coming from, however we are including a significant amount of value in the in new IGNITE tiers beyond just usage and speed, we are including 2 years of Shomi, and Rogers Game Centre Live for both the 2014-2015 and 2015-2016 seasons. If you bundle with TV it gets even better we include whole home techxpert (valued @$15/month) and an ongoing discount of $24.95/month, not to mention you are also rate protected for two years

I've Been Here Awhile
Posts: 2

Re: Loyalty program for long term customers

Thank-you, and I do understand there is some extra value there, but not for me. I don't have nor want TV service, but I do have a Rogers cell phone.

GCL is of limited value to me since most Senators games are blacked out in Ottawa, and Shomi won't be interesting to me until I can watch it on something other than my computer or tablet (Apple TV support would be help).

But I'm guessing from your answer that unless I want to cough up twice the money for 100u, I'm gonna continue to be capped at 300GB.