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Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hey everyone!!Smiley Happy

I am posting this now as tomorrow i will be unable to come online due to some family appointments i have Smiley Sad

 

Once again its the time of the year that Apple will be announcing their new iPhone line up. I am happy to announce that iPhone 8 / 8 Plus and iPhone X will be announced tomorrow! As for the specs, They are rumored to be the iPhone X will have a OLED wrap around display near bazel-less and have 3GB of RAM and wireless charging as per the rumors. The iPhone 8 / 8+ will have similar body and display as the iPhone 7 and newer technology such as new camera / Face unlocking and more! Will update this tomorrow when i can! The names to be rumored as per what the IOS11 beta has shown and also some of the features! Again i will try and update the thread tomorrow when i can! 

 


1). Once Rogers has announce when they will add the Apple iPhone 8 / 8+ and iPhone X to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want, iPhone 8 Black and what other colors they may release it on. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.
- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.
- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.
- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.


2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.


3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do remember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level on the account but some stores will decline it.


For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ


4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues / confuses about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

5). They also started last year a pre ordering system done online being charged on your CC ( Credit card) imminently and having the device shipped to your home instead. Last year with the iPhone 7 / 7 Plus the ones that picked this way got it the day of launch or day after launch but only a few did. Not everyone.  This way is a good way but sadly u do not see any status updates like u do with the reservation system and only get a confirmation email and a shipment email. ( some did not get any email until the unit got shipped with QMS or UPS). Please do remember. Using the SHIP TO HOME option does NOT give u any insight of updates or status. You will only get notified when it ships out. 

Let's make this thread the only thread for the iPhone 8 / 8+ iPhone X  please and if you guys have any questions, don't hesitate to ask me and I'll gladly be able to help!Smiley HappyCat Happy

2,945 REPLIES 2,945

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor

@sheebakhan same here for the gold iPhone 8....went to in progress yesterday.  

 

I think the 8+'s were processed first as many reported getting 'in progress' updates a few days ago right?

 

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @nasa25

Most likely or due to how much the UPS trucks can take at a time. Once you go into IN PROGRESS your number means nothing after. The number goes to someone else as u know. So it can be that.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jammer005
I Plan to Stick Around

Ship to Home progressing: Email just received from Rogers "You've made changes to your Rogers account". The email confirms the price and as previously posted - I'm on Legacy plan - but email confirms I'm receiving $250 subsidy (+ $125 loyalty credit). Chat and Customer Relations thought that I'd have to pay full retail.

 

 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Jammer005

That means your device will be shipped either tonight or tomorrow via UPS or QMS. Check your MY Rogers - MY Devices to see if the IMEI number has changed and name too.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Jammer005
I Plan to Stick Around

@Meowmix Yes, you are correct. EMEI has changed (no name  - but previous iPhone name is now gone) and Device Balance, etc is now updated.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Jammer005

Great to hear! Then you should get it tomorrow! 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Matthewsl
I'm Here A Lot
I preordered my iPhone 8 plus 64GB through ship to home. I preordered through Rogers Direct as there is a deal through my work. I've not seen an update on my order since Friday, will my phone be shipped with regular preorders or later?

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Matthewsl

To be honest since launch day is tomorrow they will most likely ship it out late tonight or tomorrow. Seeing as u are business and or corporate customer it may take a longer time but Hopefully tomorrow it may ship out.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

mhuntley325
I've Been Here Awhile

I pre-ordered my iPhone 8 Plus 64GB Silver at 5:55am on Friday the 15th with the Ship to Home. I just received my UPS shipment notification and my delivery is by 12pm tomorrow.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

nasa25
I'm a Trusted Contributor
My gfs gold 64gb 8 Just shipped. Hopefully she will have it in her hands tomorrow.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Th1ef
I Plan to Stick Around
IPhoneX 256gb $999 according to a agent I talked to today...

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Th1ef

Oh wow! Yeah doubt many will pay that much for a 2yr term for the 256GB X model. Tbh everyone is waiting for it but watch once they see the pricing, most will back out. Plus the short supply of the X will make many not get it. Rumors have it since months ago and even today that the iPhone X just started or will start production within weeks. So short supply for the X will have many upset and waiting. So many that will pre order from Rogers, Better be aware of this.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

 pre-ordered my iPhone 8 Plus 64GB Gold around 630am Friday the 15th with Ship 2 Home. Received my UPS shipment notification m

delivery is Sept 22nd tomorrow.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

SandmanMTL77
I've Been Here Awhile
Ship to Home from Rogers.
Got shipping notice email from Rogers with a UPS tracking number. Being delivered tomorrow.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @TechFlex & @SandmanMTL77

Good to hear! Enjoy the devices u get get both of you tomorrow! 🙂

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

I preordered the iPhone 8 plus 64GB on Friday around noon through a corporate plan. I’ve received no updates regarding my preorder and was wondering when the typical time it would be delivered? 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor

Hello @Matthewsl

 

As poste in the existing thread already to a reply to you. It all depends on stock level and when they will ship it out. Unfortunately there is no guarantee you will get the device at launch or before anyone else.

 

You may get a shipment informing today or this weekend if they have processed one for u

L. 

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Alkalain
I'm Here A Lot

Iphone 8 avail. At authorized dealers...

 

hello, 

I am a Rogers customer through an authorized dealer ( dmobile) with a corporate rebate, and i am wondering how lng after Rogers starts selling a new iphone, are they avalable at those other rogers sellers? Thanks

ps as of today, on Rogers website, it says backorder. On dmobile, only coming soon...

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Alkalain

Yes it's only available at the moment on the reservation system. Most store if not all stores may have a small amount 1-3 devices or none available. If you want one, u will have to reserve it on the Rogers reserve system and once its back in stock, u can get it.

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Thanks for the quick reply, but no, i cannot i have to order through dmobile, thus the question, trying to find out usually how long after it is available at Rogers is it avail. At resellers...

Re: Apple iPhone 8 / 8 Plus & iPhone X Reservation numbers / Questions!

Meowmix
I'm a Trusted Advisor
Hello @Alkalain

It could take days or even weeks. No one here even the Rogers reps know that answer. The authorized dealers have at times private warehouses which they get their devices from and or order at different times.

You would need to call those stores and see what the store manager says. Here u won't get that answer unfortunately.