I'm here to pour some gas on the fire. The store that I was at on Saturday (Mountain Road, Moncton) had the model I pre-ordered (7+ JB, 128GB), but because I am a corporate client, they were not able to do my upgrade. When I questioned the rep about them receiving stock before the pre-orders are fulfilled, the response was "well, we need to have product to sell as well you know". These are not rumors; they are shipping to stores before pre-orders. At leaset in my case they are!
got my 7 plus today, rogers indicated it as shipped on fri sept 30, arrived today at about 9am, delivered to rogers plus 2hr later. tracking info stayed as "electronic info submitted ready for ups" --> "arrival scan" in winnipeg, service level was displayed as ups standard. thats very very fast for ups standard over a weekend, ive had ups standard shipped for other things before on a friday, usually came on wed, tues at best. from both vancouver & toronto. not sure where rogers reservations ship from, im assuming hq in toronto.
no i did not know they used express overnight, also i only somewhat monitor the reservation threads on the year i upgrade, last year for the 6s i didnt look whatsoever as i upgrade every other year so if u said that then i missed it
yes i did so today. but i was orignally position #2 for 7 plus black 32gb since reservations came up. few days after launch was #1, assuming cancellation in front of me. my device came in today (oct 3 2016). for any perspective..
very slow and the first time i had to wait this long, im still dissapointed in rogers reservation system but i guess its still better than not reserving...cause i asked over 4 rogers stores in my city, they all estimated over 2 more weeks for various colors & sizes for the plus, one was "certain" over 1 month for the plus, & this wasnt counting jet black...
Still #1 OPEN for Jet Black 7 Plus 128gb.. Was #2 on the first day and moved one spot obviously due ot cancellation.. You think as time passes and technology and computer system and efficiency improves, Rogers Reservation system would IMPROVE. Yet every year it gets worse and worse and theres more screwups, more misinformation, non information, system glitches.. Obviously they couldnt care less about existing customers. only about the potential of new customers because once they have you, you are treated poorly
so i called rogers to see if they could apply my rogers mastercard reward points in the back end after i picked up the 256 GB plus jet black from the apple store. of course they said they couldn't do it. So i asked if they could at least wave my early upgrade fee ($120). i told them if they could do that, then i'll just keep the phone and forget about the reward points. They wouldn't do that either. So i went back to the apple store to return it. The apple guy said he would try to talk to rogers for me to apply the points. So he tried and the agent he had said he talked to many different people, and nobody knew anything about the rogers mastercard reward points. the apple guy felt defeated too. no surprise here. rogers is a joke. their employees know jack all. i had the exact same problem when they had the rogers first rewards points. took me transferring between 10 people and finally asking for a senior manager before i got anywhere. only reason i'm still with rogers is for the free NHL on the phone. once their licensing agreement ends with NHL, i'm out. whoever said they don't give a care about their current customers is dead on.
You guys really need to check Apples reserve and pick up site in the mornings.
I was in line (position 38) for a 256gb 7+ Jet Black and could not wait any longer. Picked it up last week and been loving it ever since. I don't know how I could wait as long as some people here...