New Rogers Phishing scam on Mobile

[GaryD]

There is a new text message scam coming out of various phone numbers from a suspected Rogers mobile text message.  The message body contains your mobile number but does not include any other profile or amount that you are required to pay.  Rogers from my over 20 years of their service does not text message with a phone  number at the header nor do they not include an amount to pay.  

Text from:   12363333865

FreeRogersMsg 

Hi!   1 XX9 9XX-XXXX.

We encountered an issue with your latest payment, and it remains unresolved.  To prevent any service interruptions please visit   myrogers1-mobileplan-bill.net/?en  to address this matter.  Thank you for your prompt attention. 

MMS 6:32pm

The phone number seems to be originating from British Columbia area code but upon further inspection the URL does not match any Canadian based ISP.  In fact the ISP is registered to CloudFlare in the United States and upon further inspection the IP address has two locations in Ontario and several in the United States.  I have a feeling this scammer  is using fake phone numbers and a VPN or has several people working from different locations using the same ISP.  The previous text message involves the same message body but a different phone number originating from Texas, I guess Rogers really is becoming global ( sarcasm LOL ).

*Added Labels*

[LordDrakkon]

I have seen similar, saying there is an Interac eTransfer waiting for me from various BC numbers.  I just block them.  I don't personally use anything like that but also a little common sense makes recognizing these scams fairly easy to someone that works with a lot of tech for work.  The numbers are spoofed, which makes tracking them almost impossible.  The global telecom systems are so old, they literally need to be reinvented in a way that would at least make spoofing a number a lot harder than it actually is.  

[GaryD]

Of course you just don't click on these things I'm quite aware LordDrakkon  I've been using computers since the late 80s and the internet in the early 90s.  These amateurs think they can fool tech savvy people like us, but there are many who fall for the trap and do click.  I want to make sure everyone is aware of this one looks legitimate but any Text Message from Rogers does not have a phone number in fact it only says Rogers on the header of the message body, and they certainly don't start with Hi!     The ISP of these had several location and using the CloudFlare ISP from the US of course there is also a trail back into Canada.  The IP location locks it in from San Franciso Bay area all the way to a Toronto Suburb and downtown location.  It seems to have bounced from the US to Toronto using a British Columbia phone number.   I took the URL link and did a backwards URL lookup and used a Incognito browser to click the link.  

[cjarcus2]

I received an obvious text message phishing scam saying “Rogers Payment Notification Important: Verify Your Billing Details. We couldn’t process your recent payment due to an issue with your billing information. Please review and update your details to avoid any service interruptions.” It ended with a link: Roger’s-view1billingmyapp.net … Pretty obvious for most people and wouldn’t go near touching that link. I get scam texts almost daily and always block the number immediately, take a screenshot for my collection and report it when I can. Below is the screenshot from today’s phishing text, specifically for Rogers sent via SMS on my cell phone that is serviced by Rogers. The scammers know I’m a Rogers cell phone customer so if anyone is getting similar texts, it could be from different numbers. Never ever respond to a text asking to confirm any kind of personal information. We are living in a time where criminals are attempting scams like this 24/7. Rogers, since this is being sent via your SMS network, I’m hoping an investigation or at least make this aware to your call centre & support/security departments. Thank you, a long time Rogers customer. 

[RogersMoin]

Hello, @cjarcus2.

Thank you for being our Community member. We appreciate you joining this thread and raising awareness of such scams.

We take the security of our customers' information very seriously. Phishing scams are unfortunately a widespread problem, and we are constantly working to identify and block these attempts. We encourage reporting suspicious or unsolicited messages for investigation by forwarding them via text message (SMS) to 7726 (SPAM) as outlined here: What to do if you get spam text messages? - Rogers.

We appreciate your vigilance and for being a long-time Rogers customer.

Cheers,

RogersMoin

[Pauly]

report it as spam, delete it and move on

just a note there is no need to block or post the numbers that call or text you these scams, these are not the scammers phone numbers they are quite possibly numbers of regular unsuspecting customers like you and me, your only going to make them more angry by sharing their number since they have no idea their numbers are being posted online