Why are there so many emails that end up in my Inbox vs going to the SPAM folder when they are very obviously SPAM?
As an example out of 4 SPAM messages, I identified 4 from the subject line alone and Rogers/Yahoo identified zero. There are very clear patterns in these messages. Ye,s I do mark each and everyone as SPAM.
On my Gmail address, they catch almost every SPAM message.
How are they going to address this.
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It does not appear that whatever methods your system uses after a message is marked as spam is working efficiently as intended. I have for months (possibly over a year) been marking messages from "Shoppers" or the multiple variations used (eg *SHOppER from yesterday).
I would like to hear a commitment from Rogers/Yahoo on a concerted effort and publicly inform clients on what the plan is and timelines around this as this is a very serious issue.
I'm not sure why some people seem to have more of an issue with spam. I get a few spam messages per month that are caught by Rogers/Yahoo's filters and sent to the spam folder and none make it through to my Outlook client on my computer. I'm sure that many don't eve make it to Webmail and are rejected before then.
Years ago when filters were not so good, I had set up several filters in Webmail to catch repeat offenders - for example anything from Shoppers would be sent to the spam folder. I also set up a filter for one of my contacts which kept getting flagged as spam so that his e-mails automatically went to my inbox.
The other thing I do is have a specific e-mail address that I use for surfing/shopping and another e-mail address for all my contacts and serious correspondence.
PS. I do agree that Gmail's filters are better because I never get any spam there. Perhaps people need to switch to Gmail when an opportunity comes up.
When you say that you're marking it as spam, how is it that you're doing this? To report spam to us, you must forward it to us via the proper channels.
For suspicious emails that appear to be sent from Rogers, report them by forwarding to firstname.lastname@example.org.
For suspicious text (SMS) messages, forward them to: 7726 (SPAM).
You can find our cyber security resources here: Cyber Security - About Rogers
I am marking them as spam in 2 methods
Looking at the message headers the majority (if not all) of these do not originate at Rogers/Yahoo but from other domains. Thus I would not forward these to email@example.com
As I understand that Rogers is contracting the services of Yahoo, Rogers should demand from them a higher standard that would equal or rival services like G-mail or MS Outlook.
Thank you for clarifying @pollioni!
Those reporting methods would send spam reports to Yahoo directly. If you wish to report it to us, you must do so by forwarding the suspicious email to firstname.lastname@example.org.
We want all reports of abuse on our network, not just reports of abuse of our domain.
Thanks for letting me know to report all "Spam" to the above email address.
The only thing missing is Rogers/Yahoo's commitment to reducing these with a goal in mind. This should be one of the top priorities.
As a reminder a goal is endpoint, accomplishment or target an organization wants to achieve in the short term or long term. It should be stated and marked with milestones.
Just an FYI, I have forwarded multiple email to email@example.com and was just sent the following email which contradicts what you said "we want all reports of abuse on our network, not just reports of abuse of our domain."
Here are the contents of the email.
In the past two months I must have send over 200 messages to 7726 (SMS) I have flagged phone numbers to be blocked, it just does not work as the 437-256-xxxx phone numbers just keep spamming up to the next xxxx number. I am very surprised that I am getting so many spam messages as this is a phone number on a work phone, a number that I am not giving out to anyone. I know these "services" use some method which seems smarter than what I am using. My block list is pages in length and still nothing seems to work.
With regards to email it is a complete joke, sorry to say. My personal email on @rogers.com is not being used to register as I use a seperate email account that basically goes to junk, no matter what is being send there. Over the years there have been numerous breaches leaking email information which is easily obtained and you do not even have to pay for it on the "dark web". All these emails come from a certain domain that makes the network think they come from a valid email account. It is called spoofing and is very simple to do. It seems that Google has a better AI and Machine Learning algorithm that can indeed catch these earlier. Yahoo does not give one hoot about this, it is traffic and so it is profit. In the meantime "services" are consistently overloaded and it seems my spam filters on my web account do get reset on a monthly bases. So how can we, as consumers, turn off these spam and phishing methods? Do not reply or report them, it seems when you report them somehow a traceback is send to the originator resulting in a new message within 10 minutes. A few ways to setup your system is to only allow email from known email addresses in your address book. The rest can go to spam or deleted mail and it is easier to check that folder once a day. Some good clients to help you with this are Thunderbird and your webmail client and also Gmail can be useful. It will take effort to make it more slip streamed from the customer side, but it is either that or just ignore email and who can do that.... right? But whatever way you go there will always be spam and there is no way anyone can claim any other way.