You may need to turn bridge mode on or off on the Ignite WiFiTM Gateway Modem if you are adding or removing a third-party networking solution.
Before you bridge your modem, note the following:
- Putting this modem into bridge mode will disable any Ignite WiFi boosting pods in use and prevent you from using Ignite WiFi Hub.
- If you’re an Ignite Bundle customer, and Ignite TV is connected to the modem via WiFi, bridging your modem will disconnect any WiFi-connected devices and cause issues with your Ignite TV service. Note: While this is not guaranteed, we suggest you only turn off the WiFi on your modem and place your third-party solution into Access Point/Bridged mode instead.
- If your internet stops working when the modem is bridged, check the top of your modem for a solid white light. If you see this, try rebooting your third-party WiFi network solution and making sure it’s still connected to the gateway first.