Turn On Parental Controls with Rogers Xfinity (app)

[RogersTony]

You can use Rogers Xfinity (app) to apply easy Parental Controls to devices connected to your Rogers Xfinity Internet WiFi network. This helps reduce the risk of kids accessing inappropriate content while online at home.

Rogers Xfinity (app) is available exclusively for Rogers Xfinity Internet customers with the Rogers Xfinity Gateway. Not sure if this is your modem? Check under “Internet” on your MyRogers account.

1. Open Rogers Xfinity (app) and sign in using your MyRogers username and password.
2. Select People.
3. Select your child’s profile.
   • If you haven’t set one up yet, select Create a Profile and follow the prompts to do so now.
4. Scroll to the Profile Settings
5. Next to Parental Controls, select
6. Select On.
7. Select Apply Changes to confirm
   

Note: When connected to your Rogers Xfinity Internet WiFi network, the devices associated to your child’s profile will be more inclined to access content deemed appropriate for all ages based on industry standards.
Learn more about Rogers Xfinity (app) parental controls here.

Turning off Parental Controls

1. Follow steps 1 through 5 above.
2. Select Off.
3. Select Apply Changes to confirm.

Considerations to keep in mind:

• Parental Controls are intended to help prevent devices from accessing inappropriate online content; however, they are not guaranteed to block access to all inappropriate sites and applications. Practicing online safety is always recommended.
• If a device has accessed inappropriate content prior to Parental Controls being applied, the content may be cached on the device and unable to be blocked until up to 24 hours later.
• Rogers Xfinity (app) Parental Controls are applied through the home WiFi network connection and do not apply if a device connects directly to inappropriate content through a cellular or public WiFi connection.
• Rogers Xfinity (app) Parental Controls do not apply to content accessed through the Rogers Xfinity Stream (app) or service which instead offers integrated KidsZone tools.