Rogers Open Event Edmonton

[Eric41]

I was sent an email at 11:34 am for the upcoming Family Day event. As I registered for 4 tickets I have either not received them or your site didn’t work I also called in about this only to be hung up on. Terrible service

[RogersZia]

Good evening @Eric41,

Welcome to the Community!

You've come to the right place, we can indeed help you with this request. Please send us a private message @CommunityHelps so we can assist you further.

RogersZia

[Eric41]

How?I don’t know what your talking about.

[57]

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@Eric41 wrote:
How? 

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When logged into the forum, click on @CommunityHelps  .  On the page that comes up, you'll see a link on the top right of the screen to "send a message".  If you're using a tablet or phone, you may need to switch your browser to the desktop version. How to do that will depend on the device but a web search should find it.  There may be some back and forth required while Rogers get your personal information to look into your account.  Personal information is not allowed in this forum.  

When logged into the forum, check the envelope icon at the top right of the screen for messages.  You would usually also receive an e-mail that you have a PM, but it may have ended up in your spam folder...