How to Use the Internet Speed Test Tool

[RogersJo]

How to Use the Internet Speed Test Tool 

Check out this YouTube video on how to prepare for and use the internet speed test tool to get the best, most accurate estimate of your home’s internet speeds.

Note: If you have Ignite Internet Gigabit service, you’ll need to run the speed test on multiple devices at once to determine the total, because the maximum speed of our Gigabit service is more than can be supported by a single wired Ethernet port. 

1. Select the device(s) you want to use for your speed test. 

• A newer computer, connected directly to your Rogers modem using a quality CAT5e or CAT6 Ethernet cable, will best be able to capture faster speeds. 
• If you prefer to run the speed test using a wireless device over WiFi, just keep in mind that your results may be affected by the capabilities of your device, signal interference, your home layout, and other factors. 

2. Turn off the rest of your connected devices if possible, to better capture results for the total speed delivered to your home. 

Now that you’re ready, visit www.rogers.com/speedcheck to test your speed. 

Have you checked out our new self-serve hub at www.rogers.com/support? Find all the information needed to manage your account and services online, 24/7, including troubleshooting tips, answers to most frequently asked questions, video tutorials, and more!