Unlimited Calls on Evenings and Weekends Question

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I've Been Around
Posts: 1

Unlimited Calls on Evenings and Weekends Question

Hi I have a simple question regarding unlimited evening and weekend plans for local calls.

 

If for example I have a plan where from 6:00 pm to 8:00 am the calls are free locally:

 

1. Someone calls me at 7:50 am and the call lasts until 8:30 am, how am I charged?

 

 

2. Someone calls me at 5:50 pm and the call lasts until 6:30 pm, how am I charged?

 

I've heard that for scenario 1 the full call is free and that for scnenario 2 the  full call is charged. I only want to confirm this.

Thank you for your help in advance.

 

Wizpiggleton.

 

***Edited Labels.***

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Community Manager
Community Manager
Posts: 3,385

Re: Unlimited Calls on Evenings and Weekends Question

Is any Community member able to assist @Wizpiggleton with their question?

 

RogersDarrell

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I'm a Trusted Advisor
Posts: 32,038

Re: Unlimited Calls on Evenings and Weekends Question

Hello Wizpiggleton

For both questions you are NOT being charged. Reason why is because the phone call started either before 6PM or before 8am.
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I Plan to Stick Around
Posts: 18

Re: Unlimited Calls on Evenings and Weekends Question

I think that for scenario 2, you do get charged the airtime as it started before the evening time.

Meowmix, can you re-read and confirm/deny just in case?
Klotar
iPhone 7 | iOS 10.1.0
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I'm a Trusted Advisor
Posts: 32,038

Re: Unlimited Calls on Evenings and Weekends Question

Hello Klotar

Both are correct. You will not be changed as you are receving or making a call in the free time still.

So you will NOT be charged at all for any senerio like that
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I Plan to Stick Around
Posts: 38

Re: Unlimited Calls on Evenings and Weekends Question

Hi all,

Unless there are some changes in Rogers system, the first call is free, it is started in a free time 7:50AM. The hole call is free.

The second call started at chargeable time, 5:50PM. The whole is chargeable.

The identical situation with long distance, if it is not included. Rogers "decide" what type of call is based on beginning time and beginning location.

If the call started in home area, then I am driving out of my home area, call is local.

Again, at least I checked it with Rogers CS some time ago. Not sure if the situation been changed

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I'm a Trusted Advisor
Posts: 32,038

Re: Unlimited Calls on Evenings and Weekends Question

Hello vnk


Yea it changed as of late year ( late last year). Both calls will be free as you are calling / receiving the call during your free time. Some call center reps do not want to tell u this tho
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I Plan to Stick Around
Posts: 18

Re: Unlimited Calls on Evenings and Weekends Question

Interesting, and thanks for clarifying, MM!

 

So, if on a weekday late afternoon hour long call and it is "almost" 6:00 PM, one may as well hang on for an extra few minutes to let it spill over to evening before hanging up -- and get the whole call free (free, as in no minutes charged)!

 

Hard to picture that one getting by 'em, that's why I had doubts -- sorry!

Klotar
iPhone 7 | iOS 10.1.0
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I'm a Trusted Advisor
Posts: 32,038

Re: Unlimited Calls on Evenings and Weekends Question

Hello klotar

Exactly! You are welcome 🙂
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I've Been Around
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Re: Unlimited Calls on Evenings and Weekends Question

Unlimited evening and weekends

 

What time does the unlimited evenings and weekends end in the morning?