Caller ID Name Display Showing Wrong Name

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I Plan to Stick Around
Posts: 12

Caller ID Name Display Showing Wrong Name

I am not a Rogers customer but every time I call a friend or client who is a Rogers customer, my phone number displays some other person's name. It is not possible that all of these people have my number in their contacts with that other person's name. My service provider does not send my name along with my phone number when I make a call, for obvious privacy reasons, so my assumption is that my phone number was once active with Rogers and that name is attached to it and that's why it's showing as who is calling when I call someone. 

 

Does that make sense, and how do I get this fixed?

 

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Resident Expert
Resident Expert
Posts: 2,980

Re: Caller ID Name Display Showing Wrong Name

@Rich97:

 

Are you saying that when you call someone who is not on Rogers there is no name displayed?

 

If that's the case, I would contact the Rogers home phone people - link below - phone call (after dialing the number, press for "other" and "other" again, or use "live chat"?)

 

http://www.rogers.com/consumer/home-phone



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