i've also had that saccharine sweet 'oh we're so sorry for what we have done to cause this, but we will phrase it in a way to make it sound like you're the dumb one' treatment from rogers.
usually if a collection agency has taken over an overdue bill, that collection agency now owns the debt and the original creditor (Rogers in this instance) has nothing more to do with the debt. So Rogers shouldn't have any more record of a debt on th...