Hi Emily,To answer you question direct. No, Rogers can not and will not change the bill during the same payment cycle. They only send 1 bill per month However, it is possible to get the "Current Account Balance" updated to show a more accurate amount...
Generally call center agents can add the deals we see online if for what ever reason the website does not allow us. If the agent does not see the offer, is it possible they are new and unfamiliar with the request u had? Any case I would ask to speak ...
Hi Hawk, What you are referring to is called a "Transfer of Responsibility". Its a 2 step process. 1. Account holder must call (or use live chat) & give the names of the people who are taking each line.2. The individuals taking the lines must call (...
Hi Norm, The port process can be instant. But it depends on the due date set for the port in. To successfully complete a port in to a new provider (Rogers). You must respond "YES" to the port text message sent to you by the old provider (Bell). Pleas...
Hi Wbouchard,I'm concerned they made it into your Rogers box, maybe you need to report this to the CRA... Haha just kidding. Believe it or not, aliens took over my audio before. To fix it I contacted Rogers technical support. They preformed some ki...
