Hi Hawk, What you are referring to is called a "Transfer of Responsibility". Its a 2 step process. 1. Account holder must call (or use live chat) & give the names of the people who are taking each line.2. The individuals taking the lines must call (...
Hi Norm, The port process can be instant. But it depends on the due date set for the port in. To successfully complete a port in to a new provider (Rogers). You must respond "YES" to the port text message sent to you by the old provider (Bell). Pleas...
Hi Wbouchard,I'm concerned they made it into your Rogers box, maybe you need to report this to the CRA... Haha just kidding. Believe it or not, aliens took over my audio before. To fix it I contacted Rogers technical support. They preformed some ki...
Hi Sammy, Yes you can order a new phone while the iPhone 14 is mailed back. However, you must add a line with new telephone number & financing agreement while Rogers confirms the return of your iPhone 14 connected to your current telephone number. I...
Hi Paul, based on your post its hard to tell if you have an active term (12 month promotion). A Term is easy to locate! You know you have one because the bill has a line that says "SAVINGS".The "SAVINGS" is Term discount. usually they last for a 12 m...
