Rogers Community

idallen · 10-10-2022

I keep a log of SpeedTest results here in Ottawa centretown (Little Italy), and things went bad for my 1000/30 service around September 20 and have not improved. See the attached graph of my SpeedTest log. Yes, I power cycled the router. My TekSav...

idallen · 10-10-2022

I go to My SettingsI choose AvatarsI choose Upload an AvatarI choose BrowseI select an image from my computerI select SaveI reposition the rectangle- the Preview is replaced with a half yellow triangle and doesn't come back- resizing and repositionin...

idallen · 10-10-2022

On this My settings page:https://communityforums.rogers.com/t5/user/myprofilepage/tab/user-preferences:displayI set my date format to yyyy-MM-dd but the very next line has an example Absolute date in MM-dd-yyyy format, ignoring the format I just set.

idallen · 10-10-2022

I got the above after filling out one of those "how was your experience here" survey forms.My experience was poor because developer "jjl" told me to come here to post my problem with the Android app Rogers Ignite WiFi Hub, and the site was down so I ...

idallen · 10-29-2022

Eventually, around October 23, they must have found and fixed the problem and things are mostly back to normal. I'm not seeing any 990Mbit speed tests any more, but I'm not seeing any low 200Mbit or below either. Things look more like they were back ...

idallen · 10-15-2022

I found your problem for you. If I leave a window open in this forum, you secretly time out my forum login but don't tell me. I can come back hours later and type a reply and it's not until I push "Reply" that you give me the above Authentication F...

idallen · 10-15-2022

The technician came to my home. He replaced the wire to the pole. He redid internal splices in the cable. After all that work, he determined that the problem is not here at all; it's out on the street somewhere. Now I'm waiting on you to fix it.

idallen · 10-13-2022

I don't have any WIndows or OSX computers.Even if I did, how could I trigger the same "Authentication Failed" error from your web site? If you're writing WWW pages specific to Windows and OSX, you've missed the whole point of the WWW.Tim Berners-Lee ...

idallen · 10-12-2022

UX problems are serious problems. When faced with a UX problem, many technicians resort to explaining how the tech works rather than fixing the tech to improve the UX so that no explanation is needed.

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speedtest shows problems since September 20 in Ottawa centretown

Avatar Preview is broken; no mention of Avatar update

My settings form ignores my date format

failed feedback form

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Re: speedtest shows problems since September 20 in Ottawa centretown

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Re: My settings form ignores my date format

Re: speedtest shows problems since September 20 in...