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Alex4161
I'm a senior contributor
since ‎12-13-2010
a month ago

User Statistics

  • 449 Posts
  • 4 Solutions
  • 34 Likes given
  • 62 Likes received

User Activity

Ignite TV & Service Interruptions: Scarborough Area

06-01-2023
For the last 3 days, everyone on my street has had an area outage for some time and unstable signals.   I have opened up 3 tickets and each time I get a message that the issue is fixed which is a lie as clearly it is not.   C188128338 MAY 30 C1881966...

Sound Drops and Some Pixelation on Channel 9 Yes TV

03-22-2023
I have noticed that I have had frequent pixelation and sound drops on Channel 9 Yes TV for over a week now.  Other channels seem to be fine but this one has it often.   Is there a transmission problem going on?   Thanks     ***Edited Labels***

Problems tuning to various channels with Ignite TV and Lagging Internet for over a month now

02-04-2023
We are Roger's customers for well over 30 years.  I have the Rogers XB7 modem on a 500 Mbit plan and the Ignite Premiere Package.  We have 3 people in the house (2 seniors) who don't use the internet much except for TV watching, Internet Browsing, an...

Getting a sign that says Rogers Equipment Below and not to climb on the boxes/snow

02-03-2022
I have a snowbank which has the rogers green enclosures below as well as some other equipment.  Lately, I have seen many kids climbing the bank and I am worried they are going to damage the equipment and kill my Ignite connection which took a LONG ti...

slow speed after area outage

11-22-2021
We had a area outage yesterday and it took some time before the service was restored.   This morning the connection seems to lag on all wired/wireless devices.   looking at the modem signals, I see that I only have 2 downstream channels listed: Index...
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