Be patient.Like the other guys said once you filed a complaint they notify you about proceeding. Once that happens it’s a short time for resolution with the office of the president. Be prepared.I chose asking for consideration because of the aggravat...
After I filed the complaint it took 10 days then I got a call from the office of the president. He obviously wanted the matter resolved. I ended up with a $250 credit on my bill. That gift card doesn’t exist and that promotion was not legitimate.