Yes. After my submission to ccts, took 3-4 days after initial acknowledgement email to get confirmation that complain does fall within mandate. Then about a week later, Roger's office of president contacted me by phone in the evening to discuss reso...
This is an open question to everyone on this thread to why you don't escalate this with CCTS? After I raised a complaint with CCTS, I got a very quick response from Roger's office of the president, and within 2 weeks received the gift card amount. It...
It's hard to believe this thread has been marked Closed by Rogers Support. This is not even close to being closed. $150 amazon gift card email received Wednesday (start of service was Sept 3, 2020). Came from: Rogers Communications <rogers@e.hellowor...
@acava1 CCTS is the commission for complaints for Telecom, and they will address your issue (which is similar to mine, and I did this process). The whole promo should be automatic, not requiring monitoring of a spam folder, for an email with phishing...
Hi @acava1 ,If you would consider a ccts complaint, I would be pretty sure you would get your entitled card. I think it's worth it. It took me 10 mins to submit (and I added the chat transcript). Rogers edited a previous post on this forum of mine wh...
