Rogers Community

Kcsdkavanagh

I downloaded the Rogers Wi-Fi app and renamed my devices for easier detection of what each one is. However, when I log into My Rogers account on 10.0.0.1 I do not see the same device names. I select edit on a device in connected devices but there is ...

Kcsdkavanagh

I have a Samsung A54 cellphone and it drops the Roger's wifi in my basement but my Roger's receiver also in my basement doesn't lose wifi signal. No other devices disconnect either. Just the one cellphone. I checked connected devices and see all my d...

Kcsdkavanagh · 10-29-2022

I can rename all my connected devices except the Rogers TV box. I set up as 'Bedroom, Living Room, and Basement' but I want to be more specific in the naming as there are more than 1 WiFi device in these rooms. Do I rename on the TV itself during the...

Kcsdkavanagh

The name can be changed on the Rogers Wi-Fi app on the phone. However, the name is not reflected on 10.0.0.1, on that site there is no option the change the device name. I also want change the name of each Rogers box and told I need to change the nam...

Kcsdkavanagh

Ok so I have to rename on TV box settings connected to the TV, not though the Wifi app or 10.0.0.1. I also noticed I can rename the devices on the Rogers Wifi app but the device name dosen't change when I view connected devices on 10.0.0.1tjhough the...

Kcsdkavanagh

Thanks. I did try that. No resolve. I did not notice on the Roger Wi-Fi app that the phone was using 2.4ghz. I went into the phone connection settings and selected Intelleigent Wi-Fi where I turned ON "Switch to a better Wi-Fi network".

Kcsdkavanagh · 05-23-2024

My son is travelling and wanting to use Ignite Tv. He uses my email address and password but is asked for the code everytime he logs in on his laptop. Can the MFA be permanently turned OFF? He has to contact me everytime for the code that comes to my...

Kcsdkavanagh · 12-16-2023

If you change to Total TV you get the channels included in that package. No flex channels like with Premier and Popular. I called Rogers this week to resolve a Netflix charge. I don't have Netflix, I didn't activate it! During the contact I was told...

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Change name of Connected Devices

Wifi Samsung A54 in home

How to Rename Ignite Entertainment Boxes

Re: I need to edit a device name in Ignite Home Connect.

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Re: Multi-factor Authentication (MFA)

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