Based on our service IGNITE INTERNET/TV/PHONE and a cost of approximately 275.00/month, 5 days COMPENSATION comes to $45.00!!!
You have got to be joking!! Why bother with anything!
Message Received this AM from PRESIDENT/CEO ("services have been restored and network/systems close to fully operational"); either he is being fed misinformation from his Technical VP's or it is purely a statement to placate customers!! Be honest and...
Would agree to additional credit for SAT/SUN; and to add to those what about credit for the 2 prior outages within the last month (we had 1 that was the whole day!)
