The same thing was happening to me on my TVs a while back when watching Star Trek Voyager using the Netflix app on the Ignite boxes. Eventually the problem mysteriously went away, and I'm guessing that happened when a firmware update occurred on the ...
^@-G- Thanks for that. Rogers created a ticket (3 weeks ago) on my behalf also for this issue and I too have not heard any further updates from Rogers since then. Not impressed.
^ Thanks @RogersTony . Per your advice I've sent a PM to @CommunityHelps and yourself to describe the issue and to have the problem investigated and fixed by Roger's video networking teams. I understand that @-G- has done likewise.Regards,Richard