Rogers Community

Qubit

Hello, After the end of a term with a 1.5 Gbps plan I was offered an upgrade to 2 Gbps for the same offer price. The date of service change was set to June 11th (today) and I received an email with PDFs with the residential service agreement, terms ...

Qubit · 04-06-2024

Hello! I purchased an iPhone 7 in 2016 and I am eligible for the Apple throttling class action but to register I need to input the serial number of my iPhone. I bought it from Roger’s and I could find the maintenance agreement pdf which in principle ...

Qubit · 11-29-2023

Recently work was done in my area to "improve the Rogers network" since then I am seeing values of upload much smaller than I have assigned. Shoudl be 50 Mbps and I am getting between 10 and 30 at peak hour (from 6pm to 12am) and around 45 outside. ...

Qubit · 02-16-2023

Hello! I have a bridged Ignite router for internet service and I use an ASUS router. When the modem is turned of and turned on again, my windows computer never thinks it has lost internet, and when the modem is back on and connected all services fail...

Qubit · 01-25-2023

Hello, I have been experiencing periodic internet losses with my ignite gateway. it is in bridge mode and I use my own router but about once every other week I lose internet while the gateway stays in solid white and I only regain internet by restart...

Qubit

For further reference, here are some screen captures form the documents received by email. Thanks a lot!

Qubit

Hello again, on the My Rogers site it still says that I am on Xfinity 1.5Gbps so it has not updated there yet either. Does that take some delay too? I do have an XB7.

Qubit · 04-08-2024

Unfortunately it did not work. The phone (from 2016) is no longer listed under my Apple devices on Apple IDCalling Apple is the first thing I did abs they told me I need to check the original bill of sales or invoice.In the document I got from Roger’...

Qubit · 11-30-2023

This is very helpful and informative. Thanks @Datalink and @-G- I rebooted midday yesterday and now I got this Channel IDUnerrored CodewordsCorrectable CodewordsUncorrectable CodewordsCM Error Codewords61234578910111213141516171819202122232425262728...

Qubit · 11-29-2023

Thank you very much for the detailed response. This is helpful and I have a bunch of follow up questions.-first I can tell you that during rush hour I have also tested the system with only one computer hardwired and disconnecting everything else and ...

Rogers Community

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User Activity

Rogers Xfinity internet upgrade offer timeline

Finding serial number for old iPhone (Apple class action)

Once again lower than expected upload speed

When the Rogers ignite modem restarts (bridged) computer internet issues

Quesiton about signal levels and internet loss

Re: Rogers Xfinity internet upgrade offer timeline

Re: Rogers Xfinity internet upgrade offer timeline

Re: Finding serial number for old iPhone (Apple class action)

Re: Once again lower than expected upload speed

Re: Once again lower than expected upload speed

Re: When the Rogers ignite modem restarts (bridged...

Re: Unable to Add Apple Watch to My Cellular Plan