I reported a couple of days ago that the firmware update broke Whole Home PVR after years of perfect function. I then reported back that a tech came out, replaced some splitters, and then it worked. Well, unfortunately that lasted less than 24 hours....
Wow! An awesome technician came out to our house and fixed the problem. We had a powered 7-way (I think) splitter in the basement with built-in MoCA filter. He replaced with a stand-alone MoCA filter, a two way to split off internet, then a four way....
My two Nextbox 2.0s received the new firmware. I've now lost Whole Home PVR. My Nextbox 3.0 and my two 2.0s aren't connecting. Rogers reps filed a tier 2 ticket and it was closed by engineering who couldn't find anything. Now they're going to send a ...
Well, my "freezes-during-playback" NB3 finally turned into a "crashed-and-won't-boot-at-all" NB3. Bit the bullet, gave up many hours of recordings, and swapped the box. So far the replacement is still alive. I asked for a bill credit for my three wee...
Technician came out and says signal is perfectly fine. He suspects a software problem on the box with the copyright decoding. Said he's never seen it that bad. Suggested a box swap but wasn't particularly confident that that would solve the problem (...
