Welcome to Rogers unhappy customer club. Same here, I have been with Rogers for few years and dealing with customer/technical support is not help. They are god with lip service tough not necessarily take responsibility to solve the issue. For past fe...
It has been almost six months had various issue. Tech support put a temporary line and after 4 weeks me calling back and insisted to double check/verify the line is an issue and checked and confirmed no issue with an existing line and had to insist t...
Have contact support and it has been more than 2 weeks. Rogers modem disconnect - in fact reboot (already replaced the h/w). almost daily basis. The fact is my PC is hard wired (ethernet) to modem so I know its not wireless issue. Every time I loose ...