Rogers Community

JayEff · 09-09-2016

What package will the Vice channel be in when the free preview ends on September 30? ***Edited Labels***

JayEff · 08-09-2016

Hello, I have a Hitron CGN3AMR gateway in bridgemode that I have to reboot every morning due to lost internet connection. Two questions: 1. Can this be fixed by a firmware update? 2. How do you determine what the firmware version is when the CGN3AM...

JayEff · 09-15-2016

Thanks @RogersRoland!

JayEff · 09-04-2016

Hi @Datalink When I run PingPlotter to the second address, I get no packet loss: Same story when I switch the focus to 30 seconds: Should I just keep running it for longer or is this sufficient evidence that the upcoming firmware update *should* re...

JayEff · 09-03-2016

Thanks @Datalink! That clears up my questions and it definitely looks like I've got a problem. Once the images are approved and you can take a look at them, I'll await further instruction on how to proceed.

JayEff · 09-03-2016

Hi @Datalink, Finally managed to secure a Windows PC and went through the steps you suggested below with PingPlotter. Here are my results: Then start a test session out to something like google.ca. and hit the green "Go" button. When that is runnin...

JayEff · 08-28-2016

Currently running 4.5.8.21 (was at 4.5.8.18) and I also did a factory reset afterwards.Rogers has sent a tech to fix up all my connections. Replaced all of the splitters (in fact got rid of splitters when none were required) and changed all of the c...

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How to Determine Firmware Version for Hitron CGN3AMR in Bridge Mode?

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