Well, it's now September. I renewed the plan again for a year and, yet, the underlying problem about time zone billing errors is not resolved!! Rogers is completely incompetent!!
No one has approached me. Once I notice that my account is depleted, I have to call Rogers Pay As you Go to get the account credited again. Although they're aware of the issue, they apparently still haven't figured out how to resolve it.
Yes, as per my post, Rogers engineers are apparently working on resolving the problem. What I don't understand is why they haven't been able to fix it yet. As you can imagine I'm kind of tired of having to call the Pay As You Go Support line by no...
Incoming calls from 6-9pm depleting my balance because they are mistakenly under PST time zone
Well, it's been non-stop frustration for months now dealing with an issue that Rogers still hasn't resolved. I'm on the one year $120 plan with unlimite...
