I have been getting CONSTANT disconnects daily, 10+ times a day where internet drops for 30 seconds or so.
I know due to the fact I get notifications on my phone of my cameras, alarm etc losing connectivity.
I have verified the logs in the modem,...
@rickybola wrote:I'm not no Techy. I suppose to be paying for 1Gbps Rogers Ignite Services. The lovely thing about it is I opened a ticket recently with the "engineer" to investigate the cause the issue and get back to me. Four weeks later I call in...
Thanks very much for the insight. I have a Rogers Tech coming to the house between 4pm-6pm today, so I will see what they say, and then possibly swap out the modem if they are of no help. Next step is to get service through another provider. Thanks ...
Here are the details as requested. Thanks.Downstream OverviewPort ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)1 591000000 256QAM 5.700 7 37.3562 855000000 256QAM 6.900 3 36.6103 861000000 256QAM 6.700 4 35.7...
I tell you I wont be waiting, after being a customer for 20 years, if this doesnt get fixed in the next day or so, Im gone with all of my services. Also when I call tech support and the guy on the other end tells me to wait 24-48 hrs, that it could b...
This modem has certainly been a headache and time waster for me since switching from 250u service to 1GB service this week. I have returned twice as per Rogers tech and customer service, same issue persists. Regardless of hard wired ethernet or WI-FI...
