The location should be ALL as all services are being affected, when my modem disconnects I lose it all. Not sure what is going on but I am getting a lot of disconnects lately and according to Rogers, there are no problems in your area. If this is tru...
This is the most underly anoying thing ever. It takes 4 days?? For my wifi to he requested and take a ticket? I wanted internet for my new appartmenet but now im stuck reading books and struggling to not blow through my data. If anyone has any help r...
After almost six months with Rogers, all of a sudden, ten days ago my laptop didn't connect to the wi-fi, it was showing 27 wi-fi in the neighboud but mine. Called Rogers, after several tentatives to solve the problem on the phone, finally after a we...
It's a hard pill to swallow when you've been dealing with the same problems with Rogers for over a decade with a ton of work/troubleshooting done yourself, and no resolutions. I'm starting to think Rogers just counts on people to give up and accept t...
We have been waiting for Rogers to fix this provision ing situation for 11 days. How long do they expect us to wait. Very disappointing with any services I have received. Perhaps it’s time to move to Bell? ***Edited Labels***
I have forgotten my email password and trying to reset it, but I also have forgotten the answer to the security question. Is there a way to reset or get this? I no longer have a Rogers account but have recently moved my emails under my niece's accoun...
I'm using Ignite WiFi Gateway modem. I found that my current public Ip address is blocked by china firewall. so that I can not reach many chinese website. Is there a way to change my public ip? ***Edited Labels***
I'm an existing Rogers customer, maybe for 10+ years so we got the switch over to Rogers Ignite quite late (about a month ago). Switched from the legacy modem and red tv-box to the XB7 White Modem Router and the Tiny Black Wifi TV Box. Right after ...
Hello all... and sorry for the long post. I have been a happy Fido Internet service customer for many years without a single issue. Over a week ago, I received an email stating that Fido is moving all internet services to Rogers Fibe service. That -i...
I have latency issues that are impacting both gaming and video conferencing. It is also making some web-based apps troublesome to use. The problem generally occurs between 11:00AM and 2:00PM and then intermittently in the evenings. I typically hav...
Hello, I was wondering if anyone could comment on their typical wired speedtest for the 2.5Gb package. I have a suspicion that I was provisioned at 1.5Gb, since my speedtest is a consistent 1750Mb up and down. I am running an Asus AX89X directly ...
I just had Ignite installed and all my devices have gone over to the new modem/network other than my Brother Inkjet Printer. I did a factory reset on my printer and tried to connect using the wizard. It found my SSID but when I enter my password afte...
I have a fairly simple question but in all my reading back and forth I just can't seem to find a simple answer. Which makes me think the question is not so simple lol. And I am not sure if this best belongs in Internet or Ignite TV so I am tagging @C...
Fall of 2022 there was a company surveying the lines in my area and then last spring 2023 lines were put up but nothing since then no construction no news nothing the company was contracted by rogers according to them thats how i know its for Rogers....
I have a new cell phone and the 2-step verification is sending a text to my old phone so I cannot log in. How can I fix that?
I have been able to use my DNS name to lookup my IP address. Last time this was working on Mar 6. Today I can still do reverse lookup but forward lookup failed. Switching to the google dns server does not help. I rely on this forward lookup so my pho...
I'm in the south end of barrie and have had "1gbps" service since moving there in 2019 up until a few weeks ago. A new speed was available in my area, 1.5gpbs. Great! made the changes with rogers and confirmed my XB7 is still compatible with this new...
I've been on hold for 2 hours plus regarding no internet. What's the ETA on this please. Mississauga area L5V postal area. And no notifications as well. ***Edited Labels***
I hit a wrong key while deleting a bunch of e-mails and now my font size is half of what it used to be. I cannot figure out how to get it back to where it was. Cananybody help. (Only e-mail has been affected by this, not any other screens or docum...
How long will Rogers be working to resolve the app Password Generator that has been down for a week. ***Edited Labels***
