There's lots of help on how to turn on Bridge mode but not a lot talking about problems turning it off (that I could find). I disabled bridge mode in the modem at 10.0.0.1 but the settings don't appear to take. I get the wifi back up and running and ...
I see all the WiFi devices, but it doesn't show any of the devices connected directly to the modem/router. Is there any way to fix this? *** Edited Labels ***
My son has a iPad purchased last year, fully updated. There is a "Private Address" WiFi option that masks the iPad's MAC address. Toggling this allows him to easily get around the parental control time limits set up in the Rogers Ignite app. Any solu...
Paying $5/month rental fee for Ignite Wifi mesh pod extenders. I asked Rogers if I could just purchase the pods instead of paying a monthly fee for each and they said they only offer them as rentals. Is there a recommended, compatible, trouble-fre...
As stated in the subject line, I recently switched to Rogers and I can no longer printer wirelessly from laptop or cell phone. The printer obtains an IP address however neither my laptop or cellphone are able to see the device on the network. *** ...
I can't access my rogers.com emails. I tried to reset my password but it keeps sending codes to that email address which I can't access to it. Can anyone help ***Edited Labels***
Is it possible to ‘close’ the SIP ALG on an Arris xb7 ? If so how is it done ? I have a VOIP problem in the VONAGE device. They asked me to get the SIP ALG disabled. Thank you ! ***EDITED LABELS***
Hi all, Recently in the past few weeks, my internet keep dropping randomly multiple time in a days, each time around 1 minutes then internet comeback. When I check the event logs, there are some critical issues in the log at the time internet drop...
Is there any way I can get details of outage imt.2302.010844. Rogers will not provide email detailing time of outage. Require for proof as family member lost internet connection several times while doing a mandatory course ***Edited Labels***
When will the service be working for what we have paid for - all of your so called tests always reflect things are working - test from outside - heck just from user experience it shows that the service is just not really good (leaning towards patheti...
Our Ignite Wifi has and continues to be horrible. Everyday I’m having to resort to rebooting the modem, rebooting all the connected devices and hope for the best. It was really good for a long time and very reliable but now it’s horrible. Dialup woul...
Going from the Hitron 4582u to XB7 about a week ago and ever since my internet has been very flaky... reduced speeds, increased latency. Its only been a week but I notice much more buffering on netlifx at night and sometimes long pauses hitting we...
I just upgraded to 1.5 Gbps internet, and I am wondering if the modem I have is adequate to give me the full speed. The person who upgraded me said it can get the full speed but I'm not sure that is true. I don't believe the ports on this modem suppo...
Hi My internet for literally the past 2 months has constantly been ping spiking like no tomorrow. Every day I try to play CS GO, I can never seem to play peacefully because im always lagging out and spiking every 2 minutes and to make matters worse i...
I have Rogers 1.5Gig plan and for some reason can not exceed 1100 mbps I have a xb8 modem and have my ethernet CAT 8 plugged into the orange bottom right outlet (which sends 2.5 gig of internet at least) The ethernet is then plugged into a 2.5 Gig et...
Hi There, I currently have a case escalated with @RogersHelp, but the twitter team suggested I ask here in the community if anyone else has or noticed this problem. The problem I'm having is that Rogers is issuing a DHCP lease that is only 1 hour l...
Why am I being charged for initial installation and set up on my first bill when I did not receive that service? How can I be refunded my money. **Labels Added**
We live in (Address removed by mod - Keep personal info private) for the last 3 Days We do not have internet in our home fiber unlimited internet and we work from home. Additionally in our motherland in Turkey we have our loved ones in earthquake und...
Hi, My internet has had issues since October 2022. It is a node congestion issues and was told that it would be resolved soon and it is still not resolved. The internet is UNUSABLE for the whole day as there are constant disconnects and high pings. T...
Hello, I recently upgrade to ignite services. With this upgrade my modem was change from a Hitron to and XB7. In the settings of the Hitron I was able to forward public ports to private ports and I configured my network using these options. Since ...
