For the love of god please stop emailing me that my modem is bad, then when I call in trying to get me to upgrade. I have asked before via a phone call, I have asked via email, now I am asking via this forum.
Hello Trevor,
We understand you may ...
My modem was replaced in October 21 to the new gigabit router. When I call in to ask what is going on they attempt to sell me a new contract - nothing mentioned about swapping my modem.
