I meant the 1800 number is supposed to be a self-serve system. I wish they can just have a $100 voucher so we can top up by ourselves on the phone (just like before). I weren't able to contact the Prepaid Rep without know their new office hours, it j...
I've bought $40/$40/$20 voucher from Shoppers Drug Mart and called the Prepaid Rep to add the voucher manually in order to renew for another year. You can also use credit card, but you'll need to register your credit card in the system first in order...
I've finally been able to get in touch with one of the Prepaid Rep. Their hours are Mon-Fri 10am-8pm EST. Sat and Sun are closed. Thank you for all the help!
Hi,I've run into the same scenario and try to contact Prepaid Customer Care reps to validate the procedure for topping up $100 for 365 days. But the customer care seems to be closed 24/7. No matter when I call in, it is closed. And I have gone to num...
